Did you find what you were looking for? You may also
contact us by
email or
phone
Problem
with an order
When the buyer place an order with
Royalkraft.com, we try to ship the order within 24 hours
by using best shipping service so we can get your items
to you as soon as possible.
In any case, the buyer may need to change or cancel an
item or full order, then the buyer may contact us
immediately for any add, change or cancel request for
their order. Our concern team will take immediate action
towards your request.
Choose the "Order problems" below to send us details
about an order by submitting your request
here
. You will also have the choice to tell us if
you want to return the item for a refund or receive a
replacement item.
Add
item in an order
The buyer may add any additional item that
interests him before the packet has entered in shipping
process.
You may place an order
again with an additional item, Royal Kraft will send you
both items in the same packet.
Change
item in an order
The buyer may change any item before the packet
has entered in shipping process.
You may send request
us to make changes into your order. To send request,
click here
Cancel
item in an order
The buyer may cancel any item or full order
before the packet has entered in shipping process.
You may send request
us to cancel an item or order. To send request,
click here
Did you find what you were looking for? You may also
contact us by
email or
phone
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The buyer may add any additional item that
interests him before the packet has entered in shipping
process.
If you need help or have a question for Customer
Service, please